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Privacy Policy & Terms

Introduction

Welcome to Coaching by Rachel. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website (www.coachingbyrachel.co.uk) or interact with us. This policy is compliant with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

1. Who We Are

Coaching by Rachel (referred to as “we,” “us,” or “our” in this policy) operates as the data controller. You can contact us at:​

 

2. What Information We Collect

We may collect and process the following types of personal data:

  • Identity Information: Name, title, date of birth.

  • Contact Information: Email address, phone number, postal address.

  • Technical Information: IP address, browser type, and usage data.

  • Marketing Preferences: Your communication preferences and interests.

 

3. How We Collect Your Data

We collect data in the following ways:

  • Directly from You: When you fill out forms, subscribe to our mailing list, or contact us.

  • Automatically: Through cookies and similar technologies when you browse our website.

  • Third Parties: From social media platforms or analytics providers.

 

4. How We Use Your Data

We use your personal data for the following purposes:

  • To provide and manage our services.

  • To communicate with you, including sending newsletters or updates.

  • To improve our website, products, and services.

  • To comply with legal obligations or protect our legitimate business interests.

 

5. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

  • Consent: When you subscribe to our mailing list or agree to receive marketing communications.

  • Contract: To fulfill a contract or provide a service you’ve requested.

  • Legal Obligation: To comply with applicable laws and regulations.

  • Legitimate Interests: To improve our services and protect our business.

 

6. How We Store and Protect Your Data

We take the security of your data seriously and implement appropriate technical and organizational measures to protect it.

  • Data Storage: Your data is stored securely on servers provided by Wix, which complies with industry standards for data protection.

  • Data Retention: We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.

  • Third-Party Services: We may use third-party tools to manage email marketing and analytics. These services comply with UK GDPR standards.

 

7. Sharing Your Data

We do not sell your personal data. However, we may share your data with:

  • Service providers, such as email marketing platforms, to deliver our services.

  • Legal authorities, if required by law.

  • Other third parties with your explicit consent.

 

8. Your Rights

Under the UK GDPR, you have the following rights:

  • Access: Request a copy of your personal data.

  • Correction: Ask us to correct inaccurate or incomplete data.

  • Erasure: Request deletion of your personal data (“right to be forgotten”).

  • Restriction: Request limited processing of your data.

  • Portability: Receive your data in a machine-readable format.

  • Objection: Object to the processing of your data for specific purposes.

  • Withdrawal of Consent: Withdraw consent at any time.

To exercise these rights, contact us using the details provided above.

 

9. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us understand user behaviour and improve our services.

For more information on what Cookies are click here: https://www.allaboutcookies.org/verify 

 

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their policies.

 

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.

 

12. How to Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at:


13. Withdrawing Your Consent

If you don’t want us to process your data anymore, please contact us at rachelwassall@me.com

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14. Amending Your Information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at rachel@coachingbyrachel.co.uk

 

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.​

 

Thank you for trusting us with your personal data. We are committed to safeguarding your privacy.

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